Shipping & Delivery Policy
Last updated: January 27, 2026
All Alpha Draconis products are digital software products delivered electronically. No physical shipping is involved.
1. Delivery Method
All products are delivered via Electronic Software Distribution (ESD). This means: (a) No physical discs, boxes, or printed materials; (b) Instant delivery via secure download links; (c) License keys delivered electronically to your email; (d) 24/7 access to downloads through your personal Dashboard.
2. Delivery Timeline
INSTANT: After successful payment, our automated system immediately sends: (a) Email confirmation with Order ID; (b) Secure download links for purchased software; (c) License Key and activation instructions. You can also access all purchases from the 'My Downloads' section in your Dashboard.
3. What You Receive
Your purchase includes: (a) Software executable files; (b) Unique License Key tied to your license; (c) Installation guide and documentation; (d) Access to software updates (based on license type).
4. License Activation
After download, follow the included instructions to activate your license. Activation typically requires: (a) Your License Key; (b) Your registered account number (if applicable). Activation is processed within the software interface.
5. Troubleshooting Delivery Issues
If you don't receive your confirmation email within 15 minutes: (a) Check your Spam/Junk folder; (b) Verify the email address on your order; (c) Log into your Dashboard to access downloads; (d) Contact support@alphadraconis.io with your Order ID.
6. System Requirements
Software requires: (a) Compatible platform as specified on the product page; (b) Active internet connection for license activation and updates; (c) Sufficient storage space for installation. Please review product specifications before purchase.